October 4, 2010

Mardi Gras Outlet awarded 2010 BizRate Circle of Excellence Platinum Level

MardiGrasOutlet.com was awarded the BizRate® Circle of Excellence Platinum designation, having scored in the top 1% of all BizRate® customer-ranked online retailers for 2010. Only 34 merchants out of the 5,000 that were considered received this designation. MardiGrasOutlet.com is honored to be in the Circle of Excellence for the second year in a row, having been first awarded this designation in 2009.

 The Bizrate® Circle of Excellence recognizes those online retailers within the Bizrate Insights Network who have demonstrated outstanding performance, as rated by their customers, throughout a one year period. In 2010, 5,000 online retailers in North America were considered for the award. Winners consistently obtained feedback from their customers throughout the award year and received the highest ratings. Platinum winners received a rating of 9.0 or above in all seven key satisfaction indicators. The ratings are from direct feedback, collected at the point-of-sale and after the delivery of goods, from customers concerning seven key satisfaction indicators.

 Key Satisfaction Indicators

  • Overall satisfaction at the point-of-sale
  • Product selection at the point-of-sale
  • Ease of finding products on the website
  • Intent to buy from the same retailer again, collected after the order is received
  • Product met expectations, collected after the order is received
  • On-time delivery of the order
  • Customer support assistance

We are thrilled that we achieved this level of excellence this year and are honored to be in the company of other businesses who believe customer satisfaction is so important! See the complete list of the 2010 award winners here.

Thank you Biz Rate and all our customers for this recognition!

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